Korn Ferry: Recruiters Beware: Treat Candidates Well or Lose Them as Future Employees and Customers, According to Korn Ferry Futurestep Survey

A new survey of professionals conducted by the Futurestep division of Korn Ferry (NYSE:KFY) shows how critical it is for organizations to place a strong emphasis on the candidate experience during the recruiting process.

3/4 of respondents say that it is unlikely for them to accept a job if they were treated poorly during the recruiting experience, even if they felt the role was a good fit.

Some key findings from the survey are:

• 56% say it is unlikely that they would remain a customer of a company if they had a bad experience as a candidate
• 34% say they would be likely to urge their family and friends to not remain customers as well.
• 98% of respondents say they use sites to look into the company's background/culture before applying.

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